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Serendipity Labs Coworking and Flexible Office Facility to Open at Rochester’s Innovation Square

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Serendipity Labs Inc. will open a 25,000 square-foot coworking and flexible office facility in Rochester on the 23rd and 24th floors of 100 S. Clinton Avenue as part of Gallina Development’s reanimation of the former Xerox Tower, now called Innovation Square.

It is the fifth New York location for the company and is set to open in June of 2022.

Rochester is ranked as one of the Twenty Best Places to Live for Quality of Life. Our mission is to offer trusted knowledge workers inspiring workplaces that align their work life with their lifestyle – Rochester is an ideal city for us,” says John Arenas, chairman and CEO of Serendipity Labs. “We are delighted that our fifth New York location is part of the reanimation of Xerox Tower and we look forward to serving the growing business community of Rochester.”

Serendipity Labs offers an elevated workplace experience with high-end finishes and state-of-the-art AV for hybrid meetings. Innovation Square joins the Serendipity Labs network of more than 30 locations throughout the U.S. and U.K.

“We wanted to raise the bar for coworking in Rochester,” says Evan Gallina, manager at Gallina Development. “Serendipity Labs offers a move-in ready, Class A flexible workplace, with a level of service that rivals five-star hotels. Rochester has a highly educated, world-class workforce that can benefit from shared offices of this caliber. I am thrilled Serendipity Labs is coming to Innovation Square.”

Material ConneXion Inc. joined the New York City Serendipity Labs location after leaving a larger leased space during the pandemic. Jennifer Gumpert, vice president of Business Operations, says that the Serendipity Labs staff, environment, and flexible outsourced office are an enhancement for the international R&D and consulting company.

“How our offices present is incredibly important in our line of business. Serendipity Labs is our New York corporate office, and salespeople routinely bring in clients to explore our library of materials and have confidential conversations,” said Gumpert.

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Gumpert went on to say, “We are a hybrid team of eight people. I’m not in every day, but I completely trust Serendipity Labs with every aspect of our business. I have confidence that our staff and visitors will always have professional, first-rate service. I also look forward to seeing them in-person when I commute in.”

Memberships for private offices, team rooms, meeting space, and drop-in plans are available. Every Serendipity Labs meets CDC health and safety requirements, including touchless check-in and front desk registration.

Companies of all sizes enjoy the benefits of membership, from multinationals that rely on Serendipity Labs for outsourced offices to solopreneurs who need to work close to home but not at home. Past and present members include Ernst & Young, Compass (NYSE: Comp), and American Express (NYSE: AXP). The Serendipity Labs IT platform is HIPAA and Sarbanes-Oxley audit trail compliant and PCI-DSS and GLBA certified for e-commerce.


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