The Problem with Digital Check-ins

The Problem with Digital Check-ins

I think we all have this fantasy that we can get rid of our front desk people. After all, they cost so much money don’t they?

However, the switch to digital check ins can’t completely replace the human at the front door.

Digital check-ins are clunky and often require an explanation from, or assistance of, an actual person, which defeats the purpose of the device in the first place.

Digital check-ins are cold, in the emotional sense. We like talking to people. The first impression of a space is everything. While you might feel like a member of the technorati elite when you send somebody a proverbial “woof” (a little Office humor there), the fact is most of us don’t care about technology in this way in a coworking space. Most of us join coworking communities for the community itself, not the flat screen televisions.

What’s more, does anybody love typing with an iPad?

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Ryan Chatterton

Ryan is the founder of Coworking Insights, a coworking media platform focused on delivering unique and in-depth insights for coworking founders and their teams. He’s the Marketing Director at Habu, a quickly growing coworking management platform that is simple, fast, and intuitive for managing recurring billing, bookings, and other admin tasks. Formerly with Impact Hub and PARISOMA, Ryan now has over 4 years of combined experience in a variety of roles in the coworking industry, including marketing, events, operations, sales, software, and partnerships. He’s a digital nomad and a lover of wine and tacos. Follow Ryan's personal blog at

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